Our aim is always to carry out work professionally, efficiently and with the minimum amount of upheaval for our customers. We really appreciate the kind words below.
Kitchen and Bathroom Extension
Now that we are at the end of our project, I wanted to write to thank you for everything that you and your team have done and to write a recommendation for you to share with potential clients. We went out to tender for our kitchen and bathroom extension and were very pleased that M J Salmon and Sons’ tender came at the same level as the others. Now we are at the end of the project, we have had no nasty surprises on the costs.
The quality of their work has been excellent and we are delighted with the results, as is our architect. Matt’s team have all been very considerate, clean and tidy and prompt. They fitted in around our family life and made sure that all the essential services were back on at the end of the day, which really helped to minimise the impact on us, as we carried on living in the house throughout. I think what really distinguishes Matt’s customer service is his outstanding communication. At all stages in the project, we knew what to expect and were confident that our queries (mainly by email) would be dealt with promptly and efficiently without any need for us to follow up. We had the odd unexpected emergency out of hours and Matt came out to sort these out straight away.The project has been really enjoyable for us and, as soon as our bank balance has recovered, I will be plotting our next project and will be back in touch!
NATALIE AND VINCENT SMITH, HISTON, 2013
Matt and his team have done two fabulous extensions for us over the past ten years on our home: after the first we knew we wanted Matt to carry out the second! Matt and his team are cheerful, highly-skilled professionals whose exemplary work speaks for itself. Yes, other builders may be cheaper and have a far shorter waiting list, but the the fact that Matt and his team are so much in demand is testimony to the fact that he is worth waiting for!
We are fussy and exacting clients. We knew we couldn't afford to move out during either extension, but Matt and his team happily worked around us and accommodated the work schedule around our routines. During the last extension I counted 23 different trades workers on site at various times, and each was polite, hard-working, diligent and maintained a good sense of humour, taking care to cause least disruption to family life.
Matt knows all his sub-contractors and doesn't use anyone unless he knows they are good with clients and of the highest standard.Any building work always encounters hiccups as problems arise. Matt was always prompt at dealing with these and all were resolved happily. We don't regret a penny paid to him and his team for the work he has done. He has provided us with two fabulous extensions which visitors are always amazed by. He is an honest, local tradesman who supports apprentices which is another plus in my book, therefore we do not hesitate in recommending him to others.
LARA AND JONNY KINGSMAN
Mick and Matt run a very friendly professional business. They did a loft conversion for us and were efficient, tidy, polite and trustworthy. They completed the work within the agreed timeframe, always turned up when they said they would and checked up regularly on sub-contractors work. They worked really hard to complete the more major structural work while we were on holiday and were generally very considerate towards our daily family life. They have an excellent quality of workmanship and we are really pleased with the result. We would highly recommend them to others – and have already done so!
LUCY AND MIKE HUNTINGTON, 2009
Histon Baptist Church - Kitchen Refurbishment Project
This project was undertaken in August 2008. The start and finish dates were critical so as to fit the works within a carefully selected period during the school holidays when many organisations do not meet and special one-off events just do not happen. The project was let to M.J Salmon & Son Ltd, of Impington. They undertook to do all aspects of the works involving stripping out the ‘old’ kitchen (16 years old), lifting the old vinyl floor covering and removing all cupboards, worktops, sinks and drainers. The ‘new’ kitchen required a complete installation of new cupboards, worktops, sinks, water-heaters, additional plumbing, new additional electrics, a new sealed vinyl floor, wall tiling and complete redecoration. The works was completed on time, on budget and to the total satisfaction of everyone who now uses the ‘new’ kitchen at Histon Baptist Church. We are, as a church, very pleased that we chose to appoint M.J. Salmon & Son Ltd, to do this work.
ALAN C FISHPOOL
First Floor Extension
M J Salmon have recently completed a first floor extension to our property which consisted of constructing an additional en suite bedroom above the garage and altering an existing bedroom to create an extension to the landing and new dressing room. In addition we anticipated the work would enhance the appearance if the property. All objectives have been achieved and we are very pleased with the end result. This is largely due to M J Salmon’s performance and management of the works. Salmons tendered for the project and won it in competition against other builders. Work started on time and was completed to programme. The standard of workmanship was consistently high and communications were good throughout the works. Matt and Mick was always helpful and fait when it came to pricing extras. Their workforce and sub-contractors were all very friendly, absolutely trustworthy and we thank them all for a job well done.
BOB AND MARY OSBOURNE, 2009
The standard of the work is at the highest level and you have incorporated all our requirements through a changing brief with professionalism and courtesy. It is particularly gratifying to find someone who is true to their word in project timing, price and in turning up to meetings. I will of course continue to recommend you to anyone who is considering any building work and you will be our first contact if we need any further work.
Large Architect Designed Extension
We employed MJ Salmon & Son to build a large, architect-designed 9-room extension to our house. Matt Salmon managed the project. It was a complex build involving some individualistic features designed by the architect or specified by us. Throughout, Matt was impressively professional. He kept us fully informed of what was going on and what the issues were. We always felt we knew what we were paying for. In a number of instances Matt offered us more cost effective options than had been specified by the architect. It was abundantly evident that he was respected by the people he employed and the specialist tradesman he subcontracted and that he maintained high standards. In one case, he brought in a new subcontractor to take over work that was not progressing satisfactorily. We felt Matt was always positive in his approach and was able to handle unforeseen problems to minimise their impact on us and the project. Most impressively, over a nine month project, we kept an excellent relationship with Matt and his team and we were delighted with the results.
First Floor Extension
M. Salmon and Son were employed by us from Feb – May 2009 to add a first floor over an existing ground floor extension. They were fantastic in their working practice, skill and general demeanour and over a year later we were really delighted with the job they’ve done. I don’t begrudge them a penny we paid them and I’d use them again tomorrow to do more work if I had enough money in the bank!
Having heard all the horror stories of Nightmare Builders from various sources we employed Matt as we know we had several exacting criteria:
We knew we couldn’t afford to move out whilst the building was going on – therefore they would have to work around us.
We wanted builders who were not going to annoy our neighbours or use inappropriate language or behaviour in front of our 3 young children.
We wanted to see evidence of other work they’d done and talk to clients!
We wanted builders who would work well with our Architect who was also our Project Manager (as basically we hadn’t got a clue about the building trade!)
We wanted them to be fairly tidy and maintain a safe environment especially with our children around.
For these reasons we always said we wouldn’t necessarily use the cheapest builders but in fact Matt’s quote did come in as the cheapest of the three we sought.I was really impressed with Matt from the first time I met him as he brought along several subcontractors to help value the job. Each of them was totally charming and I could see how thorough each was in listening to the client’s specifications. In fact, over the four month period we must have had about 25 different workers in the house at various points. Each of them were brilliant at fitting in around the family and they all cleared up after themselves and adhered to basic courtesies of removing boots, for instance, before tramping over your house!
I was also impressed that different generations are employed within the company and that Matt takes on apprentices. We also liked that fact as a local company they were totally accountable. Any problems which arose were handled quickly and with good humour. All the work and more was completed within the projected time given. When our Architect came round a year later to draw up a list of ‘snags’ he went home with a blank sheet of paper as he could only find one adjustment needed! He noted that he’d never done a job with so little to be corrected! We are very happy for prospective clients to come and see the work Matt has done at our home by appointment.
LARA AND JENNY KINGSMAN, HISTON
We were very happy with the work MJ Salmon and Son did on our kitchen. They came when they said they were coming and finished the job in good time to a very good standard. They were very responsive to our needs and personable with it. I’d recommend them to anyone else. I’m a hard marker but would give them 95/100.
The improvement to our kitchen has met all our expectations. The co-ordination of the electricians and plumbers with your own team worked perfectly and you kept us informed of progress regularly. The multi tasking of skimming, tiling and the superb job of fitting the splash backs (quite a jigsaw puzzle) was much appreciated with excellent results. A job well done.
ROGER AND PAT HALL
Thank you for the great service you provided in converting my garage into a one bedroom annexe. From start to finish I received great advice, quick responses to any queries and excellent workmanship. If you are looking for a local building company with attention to detail and great customer service look no further. I would heartily recommend Matt Salmon and his team.
Thank you for a fantastic job done, from start to finish we found you very friendly and courteous and very satisfied with the final amount for the work carried out. We are extremely pleased with the work and would not hesitate to recommend you to our friends and family.
Thank you very much for excellent work and good communications throughout; very pleasant and polite work men.
Victorian Terrace Renovation
I have very confidence in recommending Matt Salmon and his team, to anyone who requires a top class job in any aspect of building and renovation. In August 2009 my Victorian terrace underwent a two storey extension and complete renovation. I did not live near the property at the time, so had to rely on the team for everything. I was kept informed regarding any difficulties. Resolutions and ideas and the finished job was perfect. I’ve recommended Matt and his team to all who asked and have no hesitation recommending him in the future.
Two Storey Extension
We employed Matt Salmon to complete a two storey extension to our house in Cambridge. There were three parts to this; the job itself and life after completion.
With regards to the quote and the advice around that Matt and his team were exceptional. What he tries to do is tease out exactly what you want and price the job accordingly. Some builders will go in cheap and then hit you later – ‘Oh I didn’t realise you wanted double sockets everywhere – that’s twice the price’ What it means is that Matt will not necessarily be the cheapest but you will genuinely get what you want. Fir us he was firmly in the middle in terms of price and so it all fitted together well for us. Also Matt mobilises a huge team – with one builder we once had he was great but his workers/subcontractors were not. With Matt you see the team from the outset and he has great plumbers, electricians etc at his disposal and they all get on well with each other and therefore with us.
For the job itself we knew that we would have to move out as it was such an intrusive piece of work – however Matt managed to keep us in our house as long as possible which was great – but then we knew we needed someone we could trust when we did in fact have to finally move out. We then moved out to Leeds and therefore it was a long distance project. All the way through this Matt and his team as to when a decision needed to be made.
Matt and his team can turn their hands to almost everything - for example not only was it a two storey extension but when we decided we could not be bothered paying a fortune for one of these kitchen places to install the kitchen we simply bought the units and Matt priced us up a fantastic deal to get it fitted by his men – and I am very pleased with the result.
Finally, most builders, when the work is completed, evaporate and certainly appear to find it hard to get back to you if problems appear. With any extension, as it settles, things always crop up. In many cases it is where old meets new. So for example our old plumbing system was integrated into our new set up and we had a couple of pressure issues – Matt and his team were always there to sort us out.
At the end of the day you have a vision of what it is that you want, Matt is very good at working with you on how to best attain that vision which is a balance of time, cost and finish – I found working Matt (and his team) a pleasure and am now living in exactly that vision. A very happy customer.
BOB BENTHAM, CAMBRIDGE
Mick Salmon and his son Matthew have worked for us and for our parents for more than 30 years. The core of the firm is now Matthew, with father Mick and a small group of skilled joiners, assisted by a network of other small specialist firms with whom they have worked for years covering all, the other building skills. They are the archetypal old style firm, proud of their work and of their service. They have done every known type of building work for us, including the complete refurbishment if our London flat, a job which took six months and meant spending the inside of each week in London. They have also recently taken over a large conversion of our own house in Cambridge, left half done by a larger builder and are engaged in finishing it to a high standard. They are also engaged (from March 2012) on a complete refurbishment of our daughter’s house in Cambridge. We have as a family done many house conversion and would always use the Salmons where we could.
All their people are well trained professionals who, heart warmingly, always leave all tidy behind them. The also provide a very high level of service to customer: in an emergency they will provide skilled help within 24 hours at the maximum without excessive charging – they see it as part of the service. In terms of costs they would say they were not the cheapest but they are not expensive and they always do good quality work, and are straightforward, fast and obliging.
Black Barn Conversion
I recently had a barn conversion style extension built onto my house by the team at M. J. Salmon & Son. This included a new drive and patio and some repairs to the existing house. This is the third project that M. J. Salmon have completed for me and I am very pleased as usual with the results. The workmanship carried out by Matt's chaps is first rate, using quality materials. We had discussions as the works proceeded about the choice of bricks, boarding, woodwork, patio, driveway and joinery items and the teams input was very helpful in making my decisions on finishes and in getting the overall look and feel of the building “right”. Matt has surrounded himself with a very competent set of tradesmen who are all really nice and I had no hesitations leaving them to work alone in the house when I was away at work. Overall I am very pleased with the project and would not hesitate to recommend Matt and his team to others, or to work with them on another project of my own in future.
MR R FAIRHURST, HORNINGSEA
MJ Salmon & Son Ltd built an extension on my bungalow which produced a large kitchen/dining area. The resulting light and airy space is just as I envisaged. Matt and his team always turned up when they said they would and were always punctual, courteous and helpful, and enabling me to stay in my property throughout the renovation/building works. The team always left the site tidy and safe at the end of each day. I have since had some storage cupboards built and fitted which are exactly what I wanted and I cannot fault the workmanship. I have no hesitation at all in recommending MJ Salmon & Son Ltd.
MAXINE LAMB, WITCHAM